The surprising science of workplace training
Annie Murphy Paul fasst hier ausführlich und übersichtlich einen Report, „The Science of Training and Development in Organizations: What Matters in Practice“, von Eduardo Salas u.a., zusammen. Sie schreibt: „Salas’s report is full of compelling examples of how intuitive assumptions can lead trainers astray.“ Einige dieser Beispiele zählt sie auf. Doch es geht wohlgemerkt um „Training“, und an den Stellschrauben drehen Führungskräfte, Programmmanager, Personaler und Trainer.
„The problem with workplace training is that it seems so simple: Show employees what to do, have them practice it a few times, and you’re done. But “training is not as intuitive as it may seem,” notes Eduardo Salas, a professor of psychology at the University of Central Florida. “There is a science of training that shows that there is a right way and a wrong way to design, deliver, and implement a training program.“
Annie Murphy Paul, The Brilliant Report, 11. November 2013
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