„Corporations are flocking to eLearning for all the wrong reasons. It’s cheaper: no travel, no facilities cost, no instructor salaries. This sort of fanciful thinking tripped up eLearning ten years ago“, schreibt Jay Cross. Und er fügt hinzu, dass es, im Gegenteil, verstärkte Anstrengungen benötigt, wenn der e-Weg erfolgreich sein soll:

„If you want outcomes that are comparable or better than what you were getting from instructor-led workshops, you have to do more than just throw things online. You have to support electronic offerings with mentors, guides, help desks, FAQs, reinforcement, and organizational support. eLearning is not a free lunch.“

Jay Cross, Internet Time Blog, 20. Februar 2009

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