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Enterprise 2.0: The New, New Knowledge Management?

Lange Zeit hat Thomas Davenport, einer der renommiertesten Wissensmanagement-Experten, die Reihen derer angeführt, die „Enterprise 2.0“ (Andrew McAfee) schlicht für Zeitverschwendung hielten. Doch jetzt folgte die Kehrtwendung:

„Still, that E2.0 is the new KM didn’t hit me for a while. But when Andy said the ultimate value of E2.0 initiatives consists of greater responsiveness, better “knowledge capture and sharing,” and more effective “collective intelligence,” there wasn’t much doubt. When he talked about the need for a willingness to share and a helpful attitude, I remembered all the times over the past 15 years I’d heard that about KM. …
If E2.0 can give KM a mid-life kicker, so much the better. If a new set of technologies can bring about a knowledge-sharing culture, more power to them. Knowledge management was getting a little tired anyway.“

Ja, es geht um Wissensmanagement! Doch gab es daran wirklich jemals irgendwelche Zweifel??
Thomas Davenport, The Next Big Thing, 19 Februar 2008

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