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The Best New Technologies of 2003

The Technology of the Year: Social Network Applications

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(Beispiel: Entopia Enterprise Social Network Analysis)

Call them social network applications – computer programs that analyze networks of people, their contacts, and even their ideas. The programs do everything from helping salespeople generate leads to ferreting out connectings among criminals to matching people in sprawling corporations with other folks in-house who are working on similar projects.“
(via Dave Pollard)

David Pescovitz, Business 2.0, November 2003 (pdf)